Observations from Montreal

Here are my random observations while visiting Montreal and Bell Centre last night.

The staff is quite friendly to us. They usher us in a back door entry way and the back of the building is really clean. It was well lit and the floor looks like a kitchen’s floor. You could eat off if it. How do they maintain this part of the building so well? We will have to find out.

The entrance ways to the suites are locked and an exec pulls out a card and swipes it. Very high tech. There is also a mini camera where you swipe your card and everyone entering the floor has his/her picture taken as they enter. It feels like a next generation “Get Smart.” Very formal and very cool. We literally go directly to our suite. We didn’t see a single person.

All of the hallways have photographs hung. In fact there is no dead space in this arena. There are photos, advertisements, and posters everywhere. The building is very contemporary and very alive. And again, very clean. I am so impressed.

All of the staff we have seen have been dressed in black suits. Very sophisticated and everyone is very attractive and professional. Montreal truly is a sophisticated European-like city. I am now glad I didn’t wear my ugly American red Caps jersey under my suit :-) .

The music is this interesting mix of arena programming in French and English. French carnival- like music, hockey songs, 70′s rock, and alt rock. I feel like the music is playing at a Vidal Sassoon salon I once visited in a mall in Chicago! It has a Euro disco feel to it, too. I feel like dancing but my wife tells me to stop.

The crowd is late arriving and then like magic whoosh … it is filled to the brim. They wear red too. It is a red out! I am confused.

Jose is in goal taking shots. He is being heckled and loudly! Ovechkin is skating. The crowd booed “Ovi Sucks Ovi Sucks.” Chants rain down on him. He smiles.

The pre-game shows starts. We are sold some raffle tickets in the suite. A good promotion every game. The money goes to charity. The pre-game video is in both French and English. It is like a documentary film. It goes on and on. I felt like it was 12 minutes long. It didn’t pump up the crowd but it will get accepted at the Sundance Film Festival. The audio in the arena is spectacular, crisp and well produced. I can hear every word. This building infrastructure is really fantastic.

A young man comes out skating with a flame like the Statue of Liberty. He skates to center ice and viola! Then the entire building is on fire via lasers. Nice stuff and cool use of the electronic ribbons. These guys are good!

The American National Anthem is sung. The singer does a good job and then we hear booing and whistling and talking. I am disappointed. I hope we will never disrespect the Canadian National Anthem at Verizon Center.

The “O Canada” National Anthem is sung in French and English. AND NOW the video board shows highlights of the team and the building now grows loud. The camera goes to live shots of great players past. The pitch gets higher. This is a loud building. A big building. The anthem is part of the team promotion. The Canadiens are bigger than life here in Canada!

The game starts. We are being out played. The building gets amped up whenever there is a shot on goal. We end period one 0 to 0. I am relieved.

We retreat back into the suite because food has arrived. Very nice presentation and they have served their world famous hot dogs with buns that are lightly buttered and toasted on both sides. Wow… our group tastes a bit of everything but the highlight is these hot dogs. Why can’t these be served in the States? They would sell like … “hot dogs but even better!” I admit it. I ate two of them.

The second period starts. We are now shooting at the other end. We are sitting in the suite high up so we have a great view.

We score. We score again. We score again. New goalie!!! We score yet again. Ovi is booed and chanted on after he scores. Now folks in other suites know we must be Caps fans. Someone recognizes me and the folks around our suites start to talk to us. Most are very nice but two start to curse at us while smiling at us. But because they are cursing in French it sounds nice. The folks are all charming and funny and into the game but are NOT menacing at all.

Third period starts. I am still nervous.

They score; we score 5 to 1. The building starts to empty with 5 minutes left. There is a smattering of booing going on.

Game ends. We are escorted out to the van. We head to the airport. There is minimum traffic and the city traffic lights are all green. They are programmed to stay green for a longer interval of time. We get to the airport in no time flat. Mayor Fenty please synch up the lights on Constitution Avenue after a Caps game. The city was designed to have large avenue to move traffic quickly, but the lights must be in synch.

I am happy we won. I am mega impressed with Bell Centre of Montréal and the staff of folks. This is a well run building. This is a sophisticated and smart group of fans and this is a beautiful city. Thank you for being such classy and wonderful hosts.

See you all on Wednesday. Thank you.

Humbled and Happy

I am so happy that so many friends have bought my book “The Business of Happiness.”

I have been doing book signings all over town and it is always great to see so many friends and make new friends, too.

The book signing at Verizon Center was awesome. I signed almost 500 books in one hour. We will schedule a book signing at Kettler Capitals Iceplex soon as well. Stay tuned for details.

I love when I meet people in the corridor at Verizon Center or in the store and they ask me to sign the book. I am humbled and happy to do so.

The book sold very well. It continues to do well in local book stores. In fact in DC and Northern Va. It is considered a “best seller.”

For your convenience, here is a link to Amazon should you want to buy it. It is also available at Verizon Center, at Kettler and at all local book stores.

I look forward to signing a copy for you soon.

A Bright Future

As I have noted, we will be even better next season.

We made a subtle trade several years ago trading a D man to Philly for a first round pick and that turned into John Carlson.

John is only 20 years old.

He is now a top 4 D man in our line up. He can actually qualify as a rookie next season.

He is a big time player. He is skilled. He is clutch. He is a two way D man. He is younger than my son.

The draft is a good thing.

We are committed to our plan. We believe in young players and our core.

Our core delivered yesterday. John Carlson has “the glow.” He is a winner.

The future is the present and the future is the future. Not sure what I just typed but I know you all know what I mean!

In The Playoffs

Anything can happen and it sure does.

Our fans got their monies worth last night.

We won in OT - 6 to 5.

It didn’t feel like a playoff game. We were down in 3 separate segments of the game - 2 to 0, 4 to 1 and 5 to 4 with less than 90 seconds left in the regulation to boot.

We overcame each deficit and eventually won in OT. You aren’t supposed to have to score 6 goals in a game to win it in the NHL playoffs but that is what we had to do.

We have great respect for Montreal. They have very dedicated players to a team concept. They are making great sacrifices. They are winning battles and they are blocking shots.We aren’t playing playoff style hockey yet. In fact, we aren’t playing very well and we have to feel fortunate that the series is tied 1 to 1. Both games have gone to OT and so I am happy we are where we are. Each game has been a battle and each game could have gone either way. Did we expect anything less?

Look around the league. All of the games and all of the series are like this one. It is the playoffs and anything can happen and it is! Each team is competitive and each team is dedicated. There are no favorites. Each team has to perform and win in that individual set of realities. Throw out the pixels and hype. It all has to be left on the ice and performance and outcomes are all that matter now.

This is the best time of the year. It is the worst time of the year. Emotions range very high and you can also experience tremendous lows.

I see it myself and feel it myself.

I sense the crowd reactions. I see it in my email reader the morning after a game. Up and down; highs and lows; happiness; depression; anger and love.

Oddly I was supernaturally calm last night. I don’t think my blood pressure modulated much. I always believe in the team. My partners were always confident as well. I thought we could win. I sensed we could win. When we were down 4 to 1, I thought back to the last game against the Penguins during the snowstorm or the game against the Blackhawks in Chicago and that gave me great comfort.

There doesn’t need to be too much analysis now. We are tied in the series. We lost one game in OT and we won one game in OT. Throw them both out. Only look forward now to Monday and the next game.

Thank you for your support. Thank you for being positive. Thank you for caring! Go Caps!

Groupon Grows and Grows

Thanks to millions of happy customers, Groupon has been growing like a weed. It has been valued very highly by investors – see story here - but most importantly it is a business that is being valued by consumers and local merchants. It is a fun ride. It is an honor to be involved as a board member.

Revolution Money was a fun ride and that continues with American Express.

Groupon is a fun ride and the sky is the limit!